Supplying Your Images
The following FAQ's detail exactly what size, quality and file extension your image needs to be, to upload onto the Boardersplace site and to produce a final quality print. If you do not follow these guidelines, you will not be able to upload your image and/or your finished print may not be of the best possible standard.
You need to supply 2 versions of the one image to Boardersplace:
- Firstly you must either logon, or create a new user account.
- You then upload the smaller jpg automatically onto the Boardersplace site. This will create a thumbnail and allows you to use the customisation and picture enhancement tools.
- The second, larger print quality jpg must be sent to Boardersplace via the Direct File Transfer link.
Boardersplace, takes no responsibility for final prints that are produced from digital files that do not meet the minium size, colour configuration, file type and overall quality requirements set out in the FAQ's and General Users Terms & Conditions
What size does my image have to be to upload as a 'thumbnail' on the Boardersplace site?
The Boardersplace software will automatically create a smaller thumbnail of the image for the site, which will allow you to customise your print. The site thumbnail can only be created from a jpg. The jpg that you upload must be produced from the original and larger print quality jpg file in RGB colour format and is to meet the minimum/maximum size requirements; 750 x 563 or 800 x 600 pixels (not mm). This is approximately 72 kb or 74000 bytes. Simply resize the original file and resave to your desktop as a smaller jpg to allow the upload. Do not attempt to upload files larger than the minimum size, or files of RAW format or any other formats such as TIFF. Please do not 'customise' the image in a photo program prior to upload. You must then send the larger jpg to Boardersplace, via the large file transfer tool
What size do my images have to be for printing?
The same image that you upload as a jpg onto the site must also be sent to Boardersplace via the large file transfer link. The image file must be in print quality format; ie. correct size/dpi/colour/file requirements for printing purposes. As an example, if you had 5 Megapixel image which is 2592 x 1944 pixels, it will produce a high quality print sized at 10 x 13 inches or an acceptable quality print at 13 x 19 inches. If you tried to match that digital file to a canvas, sized at 42 x 63 inches, the final print would obviously be over-pixelated and fuzzy.
The following chart is based on minimum printing requirements for canvas:
Resolution :- min 150 dpi (preference is with 300 dpi)
Resolution :- min 300 dpi (we will not accept anything under this for posters)
The following chart is based on minimum printing requirements for canvas:
Resolution :- min 150 dpi (preference is with 300 dpi)
- Approx Dimensions :- 6000 x 12000 pixels
- In Megapixels : - 7.2 MP
- In Megabytes: - approx 50 MB
- RGB encoded-NOT CMYK
Resolution :- min 300 dpi (we will not accept anything under this for posters)
- Approx Dimensions :- 12000 x 12000 pixels
- In Megapixels : - 16 MP
- In Megabytes: - approx 50 MB
- RGB encoded-NOT CMYK
How many images can I upload at once?
You can only upload one jpg image at a time onto the Boardersplace site. You can only send one large print quality image at a time using the large file transfer link. Each image must be named-the same name for both images. The image name must be kept to a maximum of 30 characters and must not contain any spaces or symbols-only letters and numbers eg baliwaves11.jpg or joelparkinsonindo1.jpg.
How do I sharpen an image?
Your image should be sized to 300dpi at the size you're going to print it. Zoom the image to 100% so that you can see every pixel in an area of your image. Convert your image to Lab colour from the Image/Mode menu. Select only the Lightness channel on the Channels tab.
Select Filter/Sharpen/Unsharpen Mask. Adjust the sharpness parameters without over-sharpening. Typical values are 100-150%, 1-2 pixel radius, and a 0 level threshold.
Convert the image back to RGB mode.
How large should I make my digital files?
Create your image with at least 300dpi at final output size and it will be more than sufficient to maintain sharpness and detail. If you have an existing file, and you can not recreate your image at a high resolution, DO NOT simply resize and resample it with a photo editing program to achieve high resolution. For best results, you must create your image at a high dpi in the first place by choosing the 'FINE' setting or 'maximum resolution' on the camera preferences.
How can I achieve high digital image resolution?
Digital image resolution is the size of your image, measured in pixels (picture elements). A high-resolution image (such as 1600 x 1200 pixels) will result in a better printed photo than a low resolution image (such as 320 x 240 pixels). If the resolution is too low for the size of the print chosen, the photograph will look fuzzy and indistinct. Always use the high resolution setting on your camera to ensure the best prints.
The table below shows most of the popular resolutions which digital cameras use, and what the final size of print available is in each case. As most cameras save files in 72dpi you can then see what this will be when converted to 300dpi. This is only an approximation as camera settings and qualities vary.
What are Acceptable Digital Files for creating Prints?
Preferably, send your print quality digital file via the large image upload facility as a JPG file: RGB encoded (3 channels, 8 bits per channel). For crisp output, your original file should contain a minimum of 220 pixels per inch at final output size (preference is with 300 dpi).
What is the best digital camera to use?
The best reviews on digital cameras can be found at http://www.dpreview.com. Boardersplace does not endorse any one brand. Two main factors that should be at the core of a decision when purchasing a digital camera are desired features and the number of megapixels based on the maximum print size you plan to make.
Megapixel represents the number of pixels on a digital camera sensor. The larger the megapixel count, the more you can, in most cases, enlarge your images for printing. For instance, taking a picture with an 8 megapixel camera and the same picture with a 4 megapixel camera will yield different results when printing enlargements. The 8 megapixel image can be enlarged further. And, if you need to crop part of your image, then having an image with a higher megapixel count can ensure the portion of the image you keep, prints with better resolution than the same image taken with less megapixels.
How should I save images from a digital camera?
Depending on the camera you are using, the options for saving images will differ. If your camera supports the TIFF format, then this is the best to use (and then convert to jpg). Otherwise, choose a high resolution JPEG format with very light compression.
What finishes can I get on my final print/artwork?
Our unique customise print software will allow you to change colour style (from colour to black & white or sepia), aspect ratio (square, landscape, panorama and portrait), mounting/media type (poster, gallery wrap, painting, image on canvas, triptytch) or size.
Can I supply black & white images to be changed to colour?
No, the software will only allow changes from colour images to black and white or sepia. It will not allow you to do the reverse, ie. change black and white to colour. If you do have a black and white image that you would like to create black and white artwork from, please by all means upload the image to customise and forward original larger image to Boardersplace via the link provided.
Can you do other creative things to my pictures?
Yes. You have the ability to fully customise your photographs or the professional online photographs for artwork. You can change colour to black and white or sepia, customise size, configuration, ie. square, panoramic, landscape or portrait and even mounting style/medium, ie. gallery wrap, poster, art on canvas, triptytch etc.
How big can I make my artwork?
All images are available in the below sizes. Customised sizing is also available.
Square-For cm from 30 x 30, to 105 x 105; inches from 12 x 12 to 42 x 42 & Custom
Landscape - For cm from 45 x 30, to 157.50 x 105; inches from 12 x 18 to 42 x 63 & Custom
Portrait - For cm from 30 x 45, to 105 x 157.50; inches from 18 x 12 to 63 x 42 & Custom
Panorama - For cm from 60 x 30, to 210 x 105; inches from 12 x 24 to 42 x 84 & Custom
Pricing for custom sizing is viewable at checkout.
For sizing larger than above stated sizes, please contact us.
What are the costs?
It costs you nothing to have your own images on the Boardersplace site. Nor does it cost you to customise both your's and other photographers images. The cost is associated with final artwork and these costs are based on size. The bigger the artwork-the more expensive it is. All prices are listed within the custom print process.
Do I need to copyright my work?
If you would like to list your photography as public on the Boardersplace site then no. Copyright protection is automatic; there is no system of registration in Australia. A work does not need to be published, or have the copyright notice on it, to be protected. From the time it is first written down or recorded in some way it is protected, provided it has resulted from its creator's skill and effort and is not simply copied from another work. Visit the Australian Copyright Council for more information on copyright laws and protection http://www.copyright.org.au/.
How do you print?
We print your picture on the latest in high-resolution large format printers. A recent breakthrough in technology has allowed us to bring you long lasting, vibrant, photo quality images that are fade resistant for over 75 years. We use archival inks that are pigment based rather than dye based.
Will the print colours be exactly what I see on my computer screen?
No. The image you see on your screen is made up of RGB colours and your screen is in effect a big light bulb so what you see is called additive colour. As paper cannot be lit up, the ink colours do not have the benefit of light enhancing them and making them brighter, this is commonly called subtractive colour. We calibrate our printers so we get the best colour range possible. Many cameras also tend to show a colour cast ie slightly yellow, or blue for instance.
What is 'canvas wrapped'?
"Canvas Wrapped" means we deliver it, ready to hang, stretched around a 4cm (2inch) thick wooden frame, strung and taped at the back so dust does not get in the crack between the canvas and the frame. Gives a nice chunky art gallery feel.
How long do they last?
At this stage the inks have been lab tested to around 75 years lifespan, provided they are not subjected to direct ultra violet light. So you will get a long, long life from the prints if they are kept out of direct sunlight.
How are they mounted?
How long does it take to get my picture back?
Our current turnaround is up to 21 days for Australia, and 28 days for International at our studio to print and wrap images from the Gallery. The only delays occur if customers have provided images that are incorrectly formatted to print quality finish.
What material do you print on?
How often do you update the images/pictures in the public gallery?
What inks do you use?
We use pigmented inks which provide not only better display permanence than the dye-based inks you get in most inkjet printers, but also have better water-fastness and humidity-fastness and superior resistance to gas fading.
How do you care for your canvas (clean them)?
Just treat your canvas like any fine art piece. Simply run a duster over them once a month and that should take any dust off the front and top. If you have a mark from a moth or similar you can use a soft white cloth and water only to rub very gently over the area affected. This does remove light marks that have not embedded in the canvas fabric.
Please note, we give no warranties on this should you rub too hard and the pigment comes off or cracks.
What shall I allow for stretch in the borders?
If you choose to stretch (or 'wrap') canvas prints, allow a minimum of 2 inch (5cm) borders on all sides of the print. Our prices are for stretched canvas.
When will I receive my canvas?
Artwork to Australia is usually within 21 working days from receipt of your order and payment. International deliveries are usually within 28 working days from receipt of your order and payment. The only delays occur if customers have provided images that are incorrectly formatted to print quality finish.
How much is it to have my photo enlarged and printed?
Are your prices inclusive of GST?
Prices quoted in the shopping cart are excluding Australian Goods and Services Tax (GST). GST is applied to the final price at checkout.
Do you charge for delivery?
Postage is added at checkout based on the Delivery Address for artwork. Postage is a flat fee, applicable to both Domestic and International Delivery.
How do I pay?
Payment is conducted using the secure Paypal Payment Gateway. You need to firstly have an account with Paypal to complete a transaction. Paypal accepts most major credit cards and Australian bank transfers (if you have a Paypal account).
Can gift vouchers be bought for any of your services?
Can you manipulate images?
Yes, we can; change colour images into black and white or sepia, change image configuration, select a key feature within an image and also choose medium/mounting style. Boardersplace will not; increase contrast, correct over pixelation or manipulate the image prior to upload. All final artwork is determined by the quality of the original. We endeavour to produce the best quality print from your artwork and cannot be held liable for any blemishes from the original image. You are therefore responsible for sending only quality images to us. If we find that an image is not of a quality necessary to produce good artwork-we will try our best contact you. It is your responsibility to firstly check the quality of your images before sending them to Boardersplace.
What frames do you use?
We use only lightweight wooden frames with a 3cm depth from managed, sustained forests. Our frames have an angled profile to ensure that only the minimum amount of canvas is in contact with the frame.
How do you protect your canvases?
All our canvases are laminated to protect against dust, scratches and water. Before delivery, our canvases are carefully foam wrapped and placed into specially reinforced boxes and then dispatched by dedicated courier to your door.
Will my canvas fade?
All our canvases are printed using colourfast U.V. resistant inks and are then further U.V. hardened when sealed.
Do I need to own the image I send?
In submitting an order for customised canvases the customer confirms that they own the intellectual property rights to the respective photograph/artwork or have obtained the relevant written permission. We reserve the right to refuse to print or manufacture any image that may cause offence.
How should I hang my canvas?
All our canvases are 'ready to hang'. We recommend hanging canvases from a suitable wall using either picture hanging pins or a screw and plug combination. Take care to avoid electrical wires, pipes and other services behind your wall when fixing. We cannot be held responsible for any damage resulting from a poorly secured canvas or an unsuitable choice of hanging location.
If I'm not satisfied with my canvas, what should I do?
Do you accept images from digital cameras?
Yes, please ensure that your digital camera is set to its maximum size setting to avoid blurred and pixelated enlargements. You can send your digital image via the large image transfer option or burn your image onto a CD and send it in the post with a hard copy of your chosen image. Please remember that choosing to send images via post will result in a longer period of time before you will receive your final print.
Do you return original images?
Glossary of common terms used on this site
What is a jpg?
In computing, JPEG (pronounced JAY-peg) is a commonly used standard method of compression for photographic images. The name JPEG stands for Joint Photographic Experts Group, the name of the committee who created the standard. JPEG itself specifies both the codec, which defines how an image is compressed into a stream of bytes and decompressed back into an image, and the file format used to contain that stream. The compression method is usually lossy compression, meaning that some visual quality is lost in the process, although there are variations on the standard baseline JPEG which are lossless. There is also a "progressive" format, in which data is compressed in multiple passes of progressively higher detail. Most image editing software programs that write to a "JPEG file" are actually creating a file in JFIF format. Image files that employ JPEG compression are commonly called "JPEG files". The most common file extension for this format is .jpg. It is also possible for JPEG data to be embedded in other file types, such as TIFF format images. JPEG is the format most used for storing and transmitting photographs on the World Wide Web.
What is a TIFF?
Tagged Image File Format (abbreviated TIFF) is a file format for mainly storing images, including photographs and line art. TIFF is a flexible and adaptable file format. It can handle multiple images and data in a single file through the inclusion of "tags" in the file header. Tags can indicate the basic geometry of the image, such as its size, or define how the image data is arranged and whether various image compression options are used. For example, TIFF can be used as a container for JPEG and RLE (run-length encoding) compressed images. A TIFF file can also include a vector-based Clipping path (an outline that crops or frames the main image). The ability to store image data in a lossless format makes TIFF files a useful method for archiving images. Unlike standard JPEG, TIFF files can be edited and resaved without suffering a compression loss. Other TIFF file options include multiple layers or pages.
What is the difference between JPG and TIF formats?
A JPEG files are smaller than TIF files but are 'lossy' which means that when they are saved, they compress the data, by throwing tiny bits of it away. When a JPEG file is uncompressed it does not always duplicate the original data exactly. It is not a good idea to keep opening and resaving JPEG files as they will gradually deteriorate. However if used as a way of initially storing and sending a file the advantages outweigh the disadvantages which is why this is the standard format used in digital cameras. TIFF files on the other hand are 'lossless' meaning no data is ever thrown away. The result is that TIFF files are much larger than JPEG files but they preserve every pixel that was in the original.
What is a RAW Image File?
A raw image file (sometimes written RAW image file ) contains minimally processed data from the image sensor of a digital camera or image scanner. Raw files are so named because they are not yet processed and ready to be used with a bitmap graphics editor or printed. Normally, the image will be processed by a raw converter in a wide-gamut internal colourspace where precise adjustments can be made before conversion to an RGB file format such as TIFF or JPEG for storage, printing, or further manipulation.
What are Pixels?
Picture element; a pixel is the smallest display element that makes up the images you see on a computer monitor or television. A typical image contains millions of pixels, which is why digital camera output is defined in megapixels (mega=millions). In bitmap based images, the more pixels an image contains, the higher its resolution.
What are Megapixels (MP)?
One million pixels, though this number is often rounded when describing digital camera resolution. A megapixel, abbreviated MP, is one million pixels, though this number is often rounded when referring to digital camera resolution. For instance, a 4 megapixel camera actually produces an image closer to 3.87 million pixels, and a 3 megapixel camera produces an image with 3.15 million pixels. If you know the maximum dimensions of the image you have, you can multiply the width times the height and divide by 1 million to get the megapixels. 1600 by 1200 pixels = 1,920,000 pixels = 1.92 MP. This is the size of an image from a 2 MP camera.
What is a Megabyte?
A megabyte is a unit of information or computer storage equal to either 10002 bytes or 10242 bytes, depending on context. Depending on compression methods and file format, a megabyte of data can roughly be: a 1000x1000 pixel bitmap image with 8 bit (1 byte) color depth.
Is a megapixel (MP) the same as megabyte (MB)?
No, they are not the same. A megapixel equals one million pixels. The higher the resolution, the more pixels in an image and therefore, the greater the image quality. An image file that is 1 megapixel (MP) can make a realistic 5 x 7 inch print; a 2 MP file can make an 8 x 10 inch print; and a 3 MP file can make an 11 x 14 inch print etc. Whereas a megabyte is the amount of computer memory consisting of approximately a million (1,048,576) bytes. So, the amount of computer memory one picture will take up when saved.
What are Pixels per inch (ppi)?
A measurement of image resolution that defines the size an image will print. The higher the ppi value, the better quality print you will get--but only up to a point. 300ppi is generally considered the point of diminishing returns when it comes to ink jet printing of digital photos. PPI stands for pixels per inch. PPI is a measurement of image resolution that defines the size an image will print. An image that is 1600 by 1200 pixels at 300ppi will print at a size of 5.3 by 4 inches. Or it could be printed at 180 ppi for a printed size of 8.89 by 6.67 inches. The higher the ppi value, the better quality print you will get--but only up to a point. 300ppi is generally considered the point of diminishing returns when it comes to ink jet printing of digital photos.
What are Dots per inch (dpi)?
A measurement of printer resolution that defines how many dots of ink are placed on the page when the image is printed. Today's photo-quality ink jet printers have dpi resolution in the thousands (1200 to 4800 dpi) and will give you acceptable quality photo prints of images with 140-200 ppi resolution, and high quality prints of images with 200-300 ppi resolution. DPI stands for dots per inch. DPI is a measurement of printer resolution that defines how many dots of ink are placed on the page when the image is printed. The higher a printer's DPI, the smoother your printed image will appear, provided you have a suitable amount of image resolution (ppi). Today's photo-quality ink jet printers have DPI resolution in the thousands (1200 to 4800 dpi). They will give you acceptable quality photo prints of images with 140-200 ppi resolution, and high quality prints of images with 200-300 ppi resolution. The term DPI is often used interchangeably with PPI, causing a lot of confusion, however, DPI refers to the resolution of the printing device, where PPI refers to the resolution of the image itself.
What is picture Resolution?
Resolution is a measurement of the output quality of an image, usually in terms of samples, pixels, dots, or lines per inch. The terminology varies according to the intended output device. PPI (pixels per inch) refers to screen resolution, DPI (dots per inch) refers to print resolution. Often images are referred to as high resolution (hi-res) or low resolution (low-res). High resolution would be an image intended for print, generally having 300 dpi or more. Low resolution refers to images only intended for screen display, generally having 100 pixels per inch or less.
What is Interpolation?
Essentially it is a process used to estimate an intermediate value of one (dependent) variable which is a function of a second (independent) variable when values of the dependent variable corresponding to several discrete values of the independent variable are known. How this translates to digital photography, is when a camera or photo program enlarges a pic it 'guesses' what the aspect ratio is and can subsequently miss small elements within one pixel as a result.
